What Our Customers Are Saying
We had a great experience with Autobahn
Dominic and his staff were highly professional, and most importantly, very knowledgeable. The garage is extremely well maintained and equipped with the latest technologies for service. This attention …
read moreThank you Chris! I’m so glad we could help with your Volkswagen and hope to keep it on the road for you for many miles ahead!
Dominic and the Autobahn team are awesome. A transmission shop and Dealer said we needed a very costly transmission replacement. The crew at Autobahn fixed the car with a switch at a fraction of the cost. Would recommend them to everyone.
Thank you Dave glad the transmission part fixed the Toyota! Thanks for your kind words!
Great people, great service, great communication. Not cheap, but always done right.
Thank you! We aim to please and provide the best service we can value your appreciation highly!
Did a thorough job checking my car. Very cordial. Drove me home while servicing my car.
Thank you larry! We enjoyed working on your Subaru!
Good customer service.
Thank you so much Tim! Glad to have you on board with the Subaru.
Supreme customer service, efficient, informative, effective and will always use Autobahn! Thanks Dominic and team …
Adrian you’re the best! Thanks so much, Alex my VW tech loves that GTI as much as you do!
Always very professional and friendly. Love that they send you a detailed list of recommended repairs along with photos. And you say yes or no to each one before they do the work.
Thank you Nick. We do appreciate that great review. Happy to keep the Toyota humming!
Good name is better than riches. and I have confirmed that with Mrs KATHRINE LUCAS who prove to be the most honest and trustworthy Expert trader. I invested just $300 into my trading account with
their company, and she used it to trade $4,…
read more
Besides the oil change the mechanic looked into why the airbag light was on. The mechanic provided a detailed analysis, including photographs.
Thanks Rob – we try to inform people the best we can, the most important safety issues, they may or may not know about. For this reason every car we work on gets a pretty thorough multipoint evaluation especially if we have never seen it before. Hopefully some of the issues we identified were taken care of by the seller !
Very knowledgeable, clean and efficient service.
Thanks Joe! Enjoy that convertible!!
The only place I bring my cars in the Berkshires. Best in class service
Sweet David thanks so much. It truly means alot!
Top notch auto care. Super professional and courteous service. Proactive approach. So happy to have them in the area.
No thank you! We love when our good customers recognize and appreciate the effort we make to stay in front of things!
They were excellent at diagnosing several issues with the car they had not been noticed by another garage I’ve frequented. The differential/Haldex was not working & they replaced the hydronic pump! Car rides smooth now. Feels MYCH better.
Yes! You now have a 4WD Tiguan! Thank you so much for the review and the business.
Best Land Rover shop in America. These guys do consistently amazing work even in cases where the dealership throws its hands up in the air. I also really appreciate the frankness and straightforward communication. I always know exactly …
read moreThank you so much Randy! Much appreciated and I always enjoy our discussions but I still think you deserve an even better truck…
😀
Always happy with their service on my Volvo
Thank you Louann! Glad it’s back in your hands! Thank you thank you
Fantastic friendly service. Kind people, listened and took care of all needs. Now that I have an imported vehicle will be staying here for future services. They have the best communication system. Thank you AutoBahn !
Thank you! Looking forward to it
Was traveling and needed to have a quick repair done for a noise. It was emanating from underneath the hood. They were kind enough to let me come in immediately he took a look at the problem is solved it with no flare, no fanfare no flash, …
read moreThank you so much Larry! Alls well that ends well. We look forward to helping your family again.
Autobahn are good guys and know what they doing.
Thank you so much ! Great to see you again
Excellent service and communication as always. Best shop around.
Thank you so much for the review! Happy to help with your Mini Cooper and get it where you want it to be
Reliable, helpful and so nice!
Thank you Abby!
Dominic and the crew are the best service around. Super nice and friendly. You will never be disappointed.
Thank you so much Bob!
Awesome all the way around honest and more than fair competitive pricing with very quick response and completion will be going back going forward
Thank you !
Thank you very much – we appreciate it!
If you have an Audi, BMW, or VW, or an Asian car (they repair some makes/models), stop your search now and go straight to Autobahn. Dom and his crew provide the best auto service I’ve ever had – and I’ve been driving for 50 years, and lived…
read moreBest review ever! Thank you so much! We are here for you and so appreciate the time you took to share this.
Very thorough, prompt, friendly, and professional.
Thank you Howard! Pleasure is ours!
Excellent, fast service, prompt and clear communication, they even gave me a loaner car. Car feels like new again. Great work, thanks!
Thank you! Glad your back in love with your ride!
A+++ service, team, and experience. There is no one better in Western Massachusetts and the Berkshires.
Wow thank you! See you again soon
Excellent, prompt and reasonable
Thank you! Great to see you again!
Performed troubleshooting and repair very quickly. Highly recommend Autobahn to anyone for the maintenance and repair of their vehicle.
Thanks so much Jeff! We love working on mini coopers!
First time customer here and will definitely use in the future. Very thorough, professional, honest, and great communication. Prices seemed fair. Happy with our experience !!!
Thank you so much! Hope to see you again!!
Drivetrain differential replacement. Excellent service and masterful work as always (customer for a dozen years)!
Thank you John! Glad we can be of service and look forward it always.
The service at Autobahn is always both very professional and personable. From scheduling, to describing the nature of the service and the completion of the service, I always feel very well taken care of, as does my vehicle!
I highly …
read moreThank you Rob! Happy holidays and happy and safe motoring!
Extremely professional and knowledgeable European car repair shop.
Thank you Lindsey! Happy travels!
This is a much beloved classic 2004 Audi All Road so suspension issues are always before us. Autobahn has taken care of this car and kept me on the road for years and years beyond when she should have retired. Thank you Autobahn for …
read moreThank you Susan! Enjoy the old girl as long as you can!
Dominic and his team were fantastic. Friendly and knowledgeable.
Thanks Bill! Sweet ride we were happy to work on. Happy Christmas!
AutoBahn is a first-rate independent auto repair shop. Absolutely top-notch in terms of service.
Thank you so much Russell, we look forward to assisting you again! See you in spring
I dropped off my VW for service and was treated with a ride to the local bagel shop in town. Service was speedy and thorough. Everyone was there to help. Top notch auto service shop.
Thank you Robert! Happy holidays!!
Easy peasy booking the install of my winter tires with the team. I opted to stay and wait, and was in and out in an hour. Technician even showed me how to store my tire pressure in the system. Really happy with the service and communication…
read moreThank you! I am so lucky to have a team that took care of you while I was away too! And a customer kind enough to appreciate it...Hope to take care of you again!
Excellent workmanship! Top quality. Excellent prices.
Thank you!!!!
Great service.
Thank you sir!
Always good competent service from Autobahn.
Thanks so much Ken!
Great!
Thank you dorene!
My experience with this company and its service is overwhelmingly positive and I appreciate Autobahns ability to communicate smoothly with me as a customer.
This is great! Glad to have you back again and look forward to caring for that wagon again!
From front to rear fender, their service was outstanding. The drop-off service was incredibly helpful and my car drives like she’s just off the lot again.
Thank you Maggie! We are so glad to have you and don’t forget… we love Mini Coopers!!
Very professional. Know their stuff. Very pleased. Will be my go to place in future. Goodbye Berkshires BMW
Thank you Stephen! We are delighted to have you.
Quality products and thorough inspection of vehicle keeps me aware of issues before they arise.
Thank you very much!
This was a great service provider! Excellent communication, they sent a detailed checklist of what they found including pictures, with recommendations and options to approve the work to be done electronically. Clean and professional shop. …
read moreThank you!😍 we also have your wipers if you need them!!
They give good advice, great service, and never milk you for extra cash. Dim and his team are genuinely pleasant to deal with. And I trust them. How often can you say that about ANY business these days?
Thank you Michael! It’s not easy that’s for sure… but if we’re here we are trying!
Excellent shop. Clean and has all the latest equipment. I had had my car serviced at a different shop and it was still running rough with vibrations. Autobahn did a thorough review and repair and the car is now smooth as silk. Highly …
read moreThank you Paul! We appreciate the great review! Enjoy that X5 now!!!
Loved the automated estimation and diagnosis system...first class service as always.
Thank you Rolfe! Great working with you !!
Great to have knowledgable and professional service in the heart of the Berkshires. Their process and communication are great and reflect the quality of their work.
Thank you Alex! Enjoy that driving machine..
Good work, well documented details.
Thank you so much! It was a pleasure offering our services to another member of your family. Hope to see you again soon!
Fantastic service I always feel confident all will be fixed properly
Communication is brilliant one always know what has been discovered and you get to approve each detail Loaner car helps me give up my car! The car is always a gorgeous …
read moreThank you so much Marlene! We take care of those who take such good care of us- much appreciated! It’s a great community!
It's an incredible comfort to know you have a mechanic that you can trust. Dominic takes his time with you, and gives you a thorough understanding of what is needed and why. Every time I have used Autobahn, I have walked away happy. Highest…
read moreThank you Mike! We are fortunate to have such great customers that appreciate us!
Honest, efficient and highly skilled. A pleasure to work with!
A pleasure to work with you too! Thank you very much!
If you own a Range Rover there is only one place in the Berkshires that provides expert service. These guys are simply the best.
Thank you so much. They aren’t easy but we try! See you again!
AutoBahn service was great! I sat at a picnic table while I waited for my car to be serviced. Pleasant and easy! Thanks Dominic!
Thank you so much! We are going to make it even better!
I switched to Autobahn after previously using the service center at the Audi dealer where I bought my car. I’m so happy I did! Dominic and his team are professional, knowledgeable , friendly and fair. I will continue to bring my car here …
read moreThank you Tina! We are so glad to hear it. We look forward to helping again
As always perfect results
Thank you!
I had a coolant leak on my car and the team diagnosed and resolved the issue extremely quickly and efficiently. I was in a difficult spot and really appreciate the teams effort to help me out! Highly recommend. A+ experience.
Thank you! Glad it went well and always happy to help.
Trusted, thorough, knowledgeable
Thank you Linda! We have enjoyed the years of trust, I believe back to our first year 2004 at State Rd shop at JD. Auto?
Brought my fiancée’s car to three different places including a dealership to get a battery draining issue fixed, nobody could even diagnose it. Brought it here and it took them an hour and a half to completely fix the problem. Car runs …
read moreThank you very much for the kind words ! Glad it worked out
Autobahn brought my 2007/Audi Quattro back to life. Replaced the coolant system which leaks oil and replaced numerous hoses. The car runs so well. I am very satisfied
Thank you sir! Enjoy that car with the top
down!
Simply the best. Professional, nice, trustworthy.
Thank you Henry! Kind words much appreciated as is your business!
Efficient, clear pricing and detailed information about best methods for addressing problems with my car. Could not recommend more highly !
Thank you Jane! Enjoy your new car!
Autobahn performed excellent work and provided a top notch trailer hitch installation.
Thank you sir! Hope it gets plenty use.
Great – replaced rear light case. Quick and efficient
Thank you very much – hope we can help again!
Excellent service. Highly recommended
Much appreciated! Thank you so much
Man o man what a top notch repair shop. This facility is so clean and tight its fun to watch. Communication was stellar and they had me back on the road with confidence. Plus its just fun to say Autobahn!!!
Yessss! Thank you! Try saying Autobahn as fast as you can basically one syllable
Timely service, good communication, friendly people
Thanks Dick! We appreciated your business very much.
Well done, promptly, as always.
Thank you Stuart! Be well!
The Autobahn service team is very knowledgeable and friendly. I Always have great piece of mind knowing the job will be performed correctly and I’m not being over sold on the work . The brand new shop is very clean and inviting… A+ I …
read moreThank you sir! Good to see you again!!
Excellent work and timely service. Report at the end is always very
helpful.
Thank you david! Much appreciated, see you soon
The best mechanics in the world! Always reasonable, professional, knowledgeable and friendly. I would never go anywhere else!
That is the best ! Thank you so much !!!
quality work-professional staff-fair pricing-why go elsewhere??
Thank you! See you soon
They always put my seat back into position. 🥰
But of course Samantha! Thank you so much!
Accurate and efficient diagnosis of engine problem. Great communications with progress updates. Timely repair. I’ll be bringing my other car for all future service, as well.
We thank you for your business and look forward to seeing you again.
These are some of the most thorough car folks I’ve ever had the pleasure to have work on my vehicle
Thank you for the kinds words...we do appreciate your business
Nice to find a place that can honestly find the problem and recommend the best coarse of action.
Thank you Don, glad we could help.
Clear explanations of issues
Reasonably priced
Ready on time
Thank you Donna! Much appreciated
Incredible service – just the best!
Thank you for your kind words Brian
My car broke down on the highway in the middle of the night. I had it towed to Audubon where they made an accurate diagnosis which unfortunately involved quite a bit of work and parts ordering. They've kept me informed each step of the way …
read moreThank you for choosing us and we'll be here to service your vehicle in the future.
My car had several issues, Dom made me a prompt appointment. He answered all my of my questions I had via email and put my mind at ease. Great professional service. My car is like new! Wouldn't take my car anywhere else!!
Thank you Mary! Much appreciated!!
Autobahn technitions are always thorough & informative about the car, the service done, and possible future service needs.
Thank you very much Laurie! We so appreciate your efforts.
very professional
Thank you so much! Happy to see you again!
Autobahn is really good at what they do. Very thorough and diligent.
Thank you!!
Great service on my Porsche ! And way less expensive than the dealership/
Love these guys !!!
Thank you so much Estelle! Truly appreciated!
Domenic and the crew at Autobahn are not only highly experienced, smart, and skilled but they're also reliable, professional, and super good people. I've been taking my cars there for many years and appreciate all they do to keep my life …
read moreAnn I really appreciate the kind words! Thank you for your continued business
Easy to schedule, organized, reasonable and they get the job done. Excellent all around.
Yessss! Thank you so much Naomi I hope we can live up to your awesome review!
Dom and his crew have been servicing my cars...currently an Audi Q5... for years and I've never been anything but pleased with the quality of their work. They are simply the best in town...totally honest, ethical, and they know their stuff …
read moreThank you so much! While we are truly blessed with the best customers, your review makes us feel extra good about wanting to keep it all constantly improving.
Happy holidays!
Busy service. Sometimes a few weeks wait for an appointment. Once you’re there the work is perfect
Thank you so much Julia! We’re trying to get the backlog sorted and we appreciate the amazing persistence people have to keep coming in..
Autobahn is great- knowledgeable, efficient and fair. Wouldn’t go anywhere else!
Awe! You’re the best Eileen! Thank you so much!!
Autobahn replaced my brakes in May 2021 and we notice a rattle in the right front wheel in November. I called
Autobahn and they took my car right in and fixed the problem, that day.
Service is excellent and through.
Thank you so much Marty! Happy to take care of you always
Very clean and very professional.
Thank you sir! Get well, stay well and enjoy Maine!
I have been taking my car to Autobahn for 10 years now. Very knowledgeable, courteous and efficient shop. Truly one of a kind.
Thank you Ahmed.. we appreciate all your dedication and business!
They are reliable and honest.
Thank you! I hope we can earn that extra star next time!
Very happy with the service! Great advice. Great caring. Our car is old and Dominic and Heath take good care of it! On time and good estimates. Very happy! Glad they are in our area!
Thank you Marc! We will take care of that door soon!!
They are amazing. Great service great attitude caring people!
That’s the best Roger! We are grateful for your custom and especially your persistent good will and reviews, you make us feel so appreciated !!
Apr Tune done quickly and correctly! I had a great ride home!! Thank you!!
Five Star Service!! the web app is awesome !! the building looks great !!!!! i'm going to steal the design for my new building :)))) will be back again and again !!!!
Thank you so much! Glad you appreciate it!
I track and daily drive my VW which poses a unique set of service challenges. Autobahn has serviced it since new (now 60K miles and many track days). I could not be happier with their service, fair pricing, and honesty. Highly …
read moreThank you Vinny !
March 12, 2015
Dom’s Facebook post yesterday with the blown apart clutch is from my 2011 VW GTI … I was 300 miles from home, and 120 miles from Autobahn Service when it happened, and there was no question at all about where this work was getting done.
I left Dom a message just before he opened on Tuesday morning, and within an hour had a tow truck coming to pick her up (shout out to Glen Hoff for the great service and seamless customer experience!).
Dom had the new clutch on order as soon as the car arrived Tuesday afternoon, and helped me arrange to have a rental car ready and waiting at his shop before I got there to meet with him Wednesday morning. By Wednesday evening, he had the transmission dropped, the old clutch out, and pictures posted!
The new clutch was installed and the car was ready and waiting for me by lunch time Thursday. I just picked her up, and she drives beautifully.
I drove 575 miles round trip to have this service done by the best… and won’t hesitate to do again in the future!
Dom – thanks, again, as always, for the outstanding customer service and unmatched workmanship and professionalism! Not that it isn’t always a pleasure, but I hope it’s a while before I have to come see you again.
Tim F.
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February 22, 2015
I have lived in several areas and had my cars serviced by mechanics for over the last 50 years but I have never had better service done on my cars than I have had done by you, Dominic, and Autobahn. You have taken care of my Miata and Lexus for the last 8 years with care and diligence. You have a thorough knowledge of all types a of cars and have great instincts for diagnosing every kind of trouble imaginable. You are totally conscientious in your work and are as honest and ethical as anyone I have met. I feel very fortunate to have you and Autobahn as my Mechanic. I can absolutely recommend Autobahn for any car service needs.”
John P.
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February 11, 2015
Subject: Super Job — Many Thanks
Dominic,
I wanted to send a quick note to say thanks and really great job on my Audi. It hasn’t driven as smoothly as the drive home in years — no idea what the previous guys did to it — but THANK YOU and wonderful job.
I just wish you were a little closer to NYC.
Many thanks,
Nick B.
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January 5, 2015
Dear Dominic
Over the past years you’ve and Autobahn Service have helped to keep my aging Accord alive and well, fixing various and sundry systems, including my brakes. For the second winter in a row the snow tires you installed have taken me places I wouldn’t have been able to get to before. Thank you for the great work and always top-notch customer service.
My best
Mickey F.
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November 13, 2014
Had an injector suddenly fail in the middle of 350 mile business trip. Dominic offered up one of his loaners so I wouldn’t miss my business, and went out of his way to have my car running perfectly again in time to ensure I wasn’t delayed getting home for the weekend. And all this despite an already loaded schedule, and having never done any work for me before. Not to mention the great communication with the shop during the service, and even a follow-up text message from Dominic to make sure she was still running smooth the next day, along with some pictures of the service.
Too bad Autobahn is several hundred miles from my home, or they’d be my new go-to shop in a heart beat. I won’t hesitate to go out of my way to see them if I happen to need scheduled work in the future. Very highly recommended.
Timothy F.
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November 10, 2014
Dominic is the best Audi mechanic the Berkshires ever had.
Andrew R. H.
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March 11, 2014
Manhattan, NY
These guys helped me out (gratis) one eve after hours when my gas tank door wouldn’t open, so I made it a point to go back when my VW had an electrical problem. How nice to find a friendly, efficient, trustworthy, high-quality shop (with no girlie calendars in sight!) Highly recommended!
Nikki S
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9/27/2013
Great Barrington, MA
Dominic is second to none, especially when it comes to expertise on European cars. Autobahn Service is a full service shop and most definitely the best in Great Barrington. As a VW enthusiast, I was ecstatic to hear that the shop is an APR distributor.
If you want both expert and quality service with a smile, make this your primary auto shop.
Andrew J.
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Brooklyn, NY
12/31/2012
Dominic and team were very helpful this New Year’s eve, diagnosing the problem quickly and ordering the part from the dealer for the afternoon’s delivery. Dominic was gracious enough to stick around and install a new coolant reservoir after nearly everyone else had gone home for the afternoon / holiday. He’s been in business for 10 years and his business’ growth is evidence of the personal touch he and the team provide to Autobahn’s customers. I’m not a local, but I’ll be back for work when I need it.
Craig Z.
