Excellent, fast service, prompt and clear communication, they even gave me a loaner car. Car feels like new again. Great work, thanks!
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ST
A+++ service, team, and experience. There is no one better in Western Massachusetts and the Berkshires.
Response from
business owner
Wow thank you! See you again soon
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Laurence D Cohen
Excellent, prompt and reasonable
Response from
business owner
Thank you! Great to see you again!
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Jeff Bye
Performed troubleshooting and repair very quickly. Highly recommend Autobahn to anyone for the maintenance and repair of their vehicle.
Response from
business owner
Thanks so much Jeff! We love working on mini coopers!
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Jennifer M
First time customer here and will definitely use in the future. Very thorough, professional, honest, and great communication. Prices seemed fair. Happy with our experience !!!
Response from
business owner
Thank you so much! Hope to see you again!!
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John Reynolds
Drivetrain differential replacement. Excellent service and masterful work as always (customer for a dozen years)!
Response from
business owner
Thank you John! Glad we can be of service and look forward it always.
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Rob
The service at Autobahn is always both very professional and personable. From scheduling, to describing the nature of the service and the completion of the service, I always feel very well taken care of, as does my vehicle!
Thank you Rob! Happy holidays and happy and safe motoring!
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Lindsey Crawford
Extremely professional and knowledgeable European car repair shop.
Response from
business owner
Thank you Lindsey! Happy travels!
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Susan Bachelder
This is a much beloved classic 2004 Audi All Road so suspension issues are always before us. Autobahn has taken care of this car and kept me on the road for years and years beyond when she should have retired. Thank you Autobahn for …
Thank you Susan! Enjoy the old girl as long as you can!
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William rodhouse
Dominic and his team were fantastic. Friendly and knowledgeable.
Response from
business owner
Thanks Bill! Sweet ride we were happy to work on. Happy Christmas!
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Russell Wayne
AutoBahn is a first-rate independent auto repair shop. Absolutely top-notch in terms of service.
Response from
business owner
Thank you so much Russell, we look forward to assisting you again! See you in spring
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Robert Dembo
I dropped off my VW for service and was treated with a ride to the local bagel shop in town. Service was speedy and thorough. Everyone was there to help. Top notch auto service shop.
Response from
business owner
Thank you Robert! Happy holidays!!
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Britta Schellenberg
Easy peasy booking the install of my winter tires with the team. I opted to stay and wait, and was in and out in an hour. Technician even showed me how to store my tire pressure in the system. Really happy with the service and communication…
Thank you! I am so lucky to have a team that took care of you while I was away too! And a customer kind enough to appreciate it...Hope to take care of you again!
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Martin Grass
Excellent workmanship! Top quality. Excellent prices.
Response from
business owner
Thank you!!!!
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Christopher Brooks
Great service.
Response from
business owner
Thank you sir!
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Ken Dempsey
Always good competent service from Autobahn.
Response from
business owner
Thanks so much Ken!
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Dorene Beller
Great!
Response from
business owner
Thank you dorene!
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Lee Buttala
My experience with this company and its service is overwhelmingly positive and I appreciate Autobahns ability to communicate smoothly with me as a customer.
Response from
business owner
This is great! Glad to have you back again and look forward to caring for that wagon again!
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maggie merelle
From front to rear fender, their service was outstanding. The drop-off service was incredibly helpful and my car drives like she’s just off the lot again.
Response from
business owner
Thank you Maggie! We are so glad to have you and don’t forget… we love Mini Coopers!!
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Stephen Feingold
Very professional. Know their stuff. Very pleased. Will be my go to place in future. Goodbye Berkshires BMW
Response from
business owner
Thank you Stephen! We are delighted to have you.
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Tom Ross
Quality products and thorough inspection of vehicle keeps me aware of issues before they arise.
Response from
business owner
Thank you very much!
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Somya Devi Vedic Astrology
This was a great service provider! Excellent communication, they sent a detailed checklist of what they found including pictures, with recommendations and options to approve the work to be done electronically. Clean and professional shop. …
Thank you!😍 we also have your wipers if you need them!!
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Michael Feldstein
They give good advice, great service, and never milk you for extra cash. Dim and his team are genuinely pleasant to deal with. And I trust them. How often can you say that about ANY business these days?
Response from
business owner
Thank you Michael! It’s not easy that’s for sure… but if we’re here we are trying!
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Paul Paleologos
Excellent shop. Clean and has all the latest equipment. I had had my car serviced at a different shop and it was still running rough with vibrations. Autobahn did a thorough review and repair and the car is now smooth as silk. Highly …
Thank you Paul! We appreciate the great review! Enjoy that X5 now!!!
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Rolfe Tessem
Loved the automated estimation and diagnosis system...first class service as always.
Response from
business owner
Thank you Rolfe! Great working with you !!
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Alexander Stein
Great to have knowledgable and professional service in the heart of the Berkshires. Their process and communication are great and reflect the quality of their work.
Response from
business owner
Thank you Alex! Enjoy that driving machine..
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Bob Dillon
Good work, well documented details.
Response from
business owner
Thank you so much! It was a pleasure offering our services to another member of your family. Hope to see you again soon!
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marlene marshall
Fantastic service I always feel confident all will be fixed properly
Communication is brilliant one always know what has been discovered and you get to approve each detail Loaner car helps me give up my car! The car is always a gorgeous …
Thank you so much Marlene! We take care of those who take such good care of us- much appreciated! It’s a great community!
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Mike Rivkin
It's an incredible comfort to know you have a mechanic that you can trust. Dominic takes his time with you, and gives you a thorough understanding of what is needed and why. Every time I have used Autobahn, I have walked away happy. Highest…
Thank you Mike! We are fortunate to have such great customers that appreciate us!
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Susan Schwarz
Honest, efficient and highly skilled. A pleasure to work with!
Response from
business owner
A pleasure to work with you too! Thank you very much!
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Nichelle Brown
If you own a Range Rover there is only one place in the Berkshires that provides expert service. These guys are simply the best.
Response from
business owner
Thank you so much. They aren’t easy but we try! See you again!
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Kendal McTeigue
AutoBahn service was great! I sat at a picnic table while I waited for my car to be serviced. Pleasant and easy! Thanks Dominic!
Response from
business owner
Thank you so much! We are going to make it even better!
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Tina Chase
I switched to Autobahn after previously using the service center at the Audi dealer where I bought my car. I’m so happy I did! Dominic and his team are professional, knowledgeable , friendly and fair. I will continue to bring my car here …
Thank you Tina! We are so glad to hear it. We look forward to helping again
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Paul Marcel
As always perfect results
Response from
business owner
Thank you!
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Andrew Solar
I had a coolant leak on my car and the team diagnosed and resolved the issue extremely quickly and efficiently. I was in a difficult spot and really appreciate the teams effort to help me out! Highly recommend. A+ experience.
Response from
business owner
Thank you! Glad it went well and always happy to help.
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Linda Baxter
Trusted, thorough, knowledgeable
Response from
business owner
Thank you Linda! We have enjoyed the years of trust, I believe back to our first year 2004 at State Rd shop at JD. Auto?
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Mitchell McCauley
Brought my fiancée’s car to three different places including a dealership to get a battery draining issue fixed, nobody could even diagnose it. Brought it here and it took them an hour and a half to completely fix the problem. Car runs …
Thank you very much for the kind words ! Glad it worked out
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Ethan Buyon
Autobahn brought my 2007/Audi Quattro back to life. Replaced the coolant system which leaks oil and replaced numerous hoses. The car runs so well. I am very satisfied
Response from
business owner
Thank you sir! Enjoy that car with the top
down!
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Henry Strozier
Simply the best. Professional, nice, trustworthy.
Response from
business owner
Thank you Henry! Kind words much appreciated as is your business!
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Jane Linsley
Efficient, clear pricing and detailed information about best methods for addressing problems with my car. Could not recommend more highly !
Response from
business owner
Thank you Jane! Enjoy your new car!
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Richard Cervera
Autobahn performed excellent work and provided a top notch trailer hitch installation.
Response from
business owner
Thank you sir! Hope it gets plenty use.
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Katharine Dufault
Great – replaced rear light case. Quick and efficient
Response from
business owner
Thank you very much – hope we can help again!
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Joel Grossman
Excellent service. Highly recommended
Response from
business owner
Much appreciated! Thank you so much
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Chris Lee
Man o man what a top notch repair shop. This facility is so clean and tight its fun to watch. Communication was stellar and they had me back on the road with confidence. Plus its just fun to say Autobahn!!!
Response from
business owner
Yessss! Thank you! Try saying Autobahn as fast as you can basically one syllable
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Richard Kelly
Timely service, good communication, friendly people
Response from
business owner
Thanks Dick! We appreciated your business very much.
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Prospect Marketing
Got me in right away. Always courteous and professional. Best European car service in the county.
Response from
business owner
Thank you for the kind words
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Stuart Rosen
Well done, promptly, as always.
Response from
business owner
Thank you Stuart! Be well!
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Matt Murray
The Autobahn service team is very knowledgeable and friendly. I Always have great piece of mind knowing the job will be performed correctly and I’m not being over sold on the work . The brand new shop is very clean and inviting… A+ I …
Excellent work and timely service. Report at the end is always very
helpful.
Response from
business owner
Thank you david! Much appreciated, see you soon
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Laura Gratz
The best mechanics in the world! Always reasonable, professional, knowledgeable and friendly. I would never go anywhere else!
Response from
business owner
That is the best ! Thank you so much !!!
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Robert Boyer
quality work-professional staff-fair pricing-why go elsewhere??
Response from
business owner
Thank you! See you soon
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S Homeyer
They always put my seat back into position. 🥰
Response from
business owner
But of course Samantha! Thank you so much!
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David Katzenstein
Accurate and efficient diagnosis of engine problem. Great communications with progress updates. Timely repair. I’ll be bringing my other car for all future service, as well.
Response from
business owner
We thank you for your business and look forward to seeing you again.
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Eliel Mamousette
These are some of the most thorough car folks I’ve ever had the pleasure to have work on my vehicle
Response from
business owner
Thank you for the kinds words...we do appreciate your business
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Don Làjeunesse
Nice to find a place that can honestly find the problem and recommend the best coarse of action.
Response from
business owner
Thank you Don, glad we could help.
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Donna Bersch Gordon
Clear explanations of issues
Reasonably priced
Ready on time
Response from
business owner
Thank you Donna! Much appreciated
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Brian Healey
Incredible service – just the best!
Response from
business owner
Thank you for your kind words Brian
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docterblues
My car broke down on the highway in the middle of the night. I had it towed to Audubon where they made an accurate diagnosis which unfortunately involved quite a bit of work and parts ordering. They've kept me informed each step of the way …
Thank you for choosing us and we'll be here to service your vehicle in the future.
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mary stalker
My car had several issues, Dom made me a prompt appointment. He answered all my of my questions I had via email and put my mind at ease. Great professional service. My car is like new! Wouldn't take my car anywhere else!!
Response from
business owner
Thank you Mary! Much appreciated!!
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Laurie Freedman
Autobahn technitions are always thorough & informative about the car, the service done, and possible future service needs.
Response from
business owner
Thank you very much Laurie! We so appreciate your efforts.
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Liu Shuping
very professional
Response from
business owner
Thank you so much! Happy to see you again!
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Steve Ide
Autobahn is really good at what they do. Very thorough and diligent.
Response from
business owner
Thank you!!
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Estelle Leeds
Great service on my Porsche ! And way less expensive than the dealership/
Love these guys !!!
Response from
business owner
Thank you so much Estelle! Truly appreciated!
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Ann Getsinger
Domenic and the crew at Autobahn are not only highly experienced, smart, and skilled but they're also reliable, professional, and super good people. I've been taking my cars there for many years and appreciate all they do to keep my life …
Ann I really appreciate the kind words! Thank you for your continued business
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Naomi Blumenthal
Easy to schedule, organized, reasonable and they get the job done. Excellent all around.
Response from
business owner
Yessss! Thank you so much Naomi I hope we can live up to your awesome review!
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karl farkas
Dom and his crew have been servicing my cars...currently an Audi Q5... for years and I've never been anything but pleased with the quality of their work. They are simply the best in town...totally honest, ethical, and they know their stuff …
Thank you so much! While we are truly blessed with the best customers, your review makes us feel extra good about wanting to keep it all constantly improving.
Happy holidays!
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Julia Rasch
Busy service. Sometimes a few weeks wait for an appointment. Once you’re there the work is perfect
Response from
business owner
Thank you so much Julia! We’re trying to get the backlog sorted and we appreciate the amazing persistence people have to keep coming in..
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eileen mahoney
Autobahn is great- knowledgeable, efficient and fair. Wouldn’t go anywhere else!
Response from
business owner
Awe! You’re the best Eileen! Thank you so much!!
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J. Martin Salvadore
Autobahn replaced my brakes in May 2021 and we notice a rattle in the right front wheel in November. I called
Autobahn and they took my car right in and fixed the problem, that day.
Service is excellent and through.
Response from
business owner
Thank you so much Marty! Happy to take care of you always
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Ariel López
Very clean and very professional.
Response from
business owner
Thank you sir! Get well, stay well and enjoy Maine!
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Ahmed Ismail
I have been taking my car to Autobahn for 10 years now. Very knowledgeable, courteous and efficient shop. Truly one of a kind.
Response from
business owner
Thank you Ahmed.. we appreciate all your dedication and business!
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Ari Zorn
They are reliable and honest.
Response from
business owner
Thank you! I hope we can earn that extra star next time!
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Marc Siegel
Very happy with the service! Great advice. Great caring. Our car is old and Dominic and Heath take good care of it! On time and good estimates. Very happy! Glad they are in our area!
Response from
business owner
Thank you Marc! We will take care of that door soon!!
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Roger Goldman
They are amazing. Great service great attitude caring people!
Response from
business owner
That’s the best Roger! We are grateful for your custom and especially your persistent good will and reviews, you make us feel so appreciated !!
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Mark At DePaulacars
Apr Tune done quickly and correctly! I had a great ride home!! Thank you!!
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Michael A
Five Star Service!! the web app is awesome !! the building looks great !!!!! i'm going to steal the design for my new building :)))) will be back again and again !!!!
Response from
business owner
Thank you so much! Glad you appreciate it!
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Vinny & Mary Guercio
I track and daily drive my VW which poses a unique set of service challenges. Autobahn has serviced it since new (now 60K miles and many track days). I could not be happier with their service, fair pricing, and honesty. Highly …
Thank you so much for trusting us with your car. We look forward to keeping you happy and safe and reliable!
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Seth Cohan
They are the best. Knowledgeable, courteous and on time. I do not let anyone but Autobahn “touch” my vehicles…they are just too good.
Response from
business owner
Thank you so much sir! See you again soon!!
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Chris Meyer
I took my 911 in for a general checkup, and the Autobahn team noticed a larger problem. Not only did they give me great advice, but they went way out of their way to help me decide what to do with a complex situation.
Thank you Chris! If only the news was always good! Hoping the next one is better.
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S Noyes
Dominic ,
You & the team exceeded my expectations again. The tune up & APR Stage 2 tune has dramatically changed the performance of my S5 . When you get into the gas you feel the seat wrap around your body when you launch . I’ve put a …
Yessss! Thanks Sam. Always a pleasure ! Thank you for driving the distance!
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John Schreiber
An outstanding car repair shop that specializes in foreign cars but also can take care of routine maintenance for my Tesla model Y. Super professional very efficient goes the extra mile to try and achieve the highest quality.
Response from
business owner
Thank you so much John! Appreciate the thoughtful and detailed review!
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Quincy Sandbank
I am 18, new to cars, and have never been to a mechanic. I own a 2017 Golf Alltrack and purchased it used, and it needed an AWD service. I brought it to Autobahn, and they gave it a healthy look over and discovered there is a slight leak in…
Thank you so much! Looking forward to helping again! I appreciate your understanding of our value.
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Rob Brainin
Very impressed and appreciative of the work done at Autobahn. A+ all around, and Dominic was fantastic. I especially appreciated the communication throughout.
Response from
business owner
Thank you so much! We look forward to assisting again. Audis are us!
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David Kopelman
The clutch and flywheel on my wife's 2011 BMW with 98,000 miles were not working properly, and required replacement. The owner, Dominick, correctly diagnosed the problem on Monday (the same day I brought it in) and promised to complete the …
Great service and quick turnaround. The mechanic was available to answers my questions over the phone. Very pleasant experience with a professionally run shop. I would highly recommend doing business with Autobahn.
Response from
business owner
Thank you so much and happy
New year!
via
Ida Cheng
While on a short visit to the Berkshires, I found Autobahn Service led by Dominic Lydon. Dominic installed snow tires on my Mini Cooper at a moment’s notice despite already having a very packed schedule. He agreed to install the tires first…
Thank you soooo much! We love minis!! Glad it all worked out.
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Barry Shapiro
Spectacular service from true professionals who are accessible, patient, friendly and very reasonably priced. The only place to get your car serviced in the Berkshires!
Response from
business owner
Thanks for the great review Barry! See you soon!!!
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Michael
I heard of Autobahn Service through the APR dealer network and since they were open the day after Thanksgiving I made an appointment via their Instagram page . Dominic was excellent! They did a tune on my Audi , serviced it , and pointed …
This is the most professional auto shop I have ever used; and I have lived all over the country. Professional and clear in explanations and options, and personally very kind as well. The shop is beautiful, all the staff are nice, and you …
Wow thank you so much! We look forward to servicing for you again! Be well!!
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Noel Labat-Comess
Courteous folks. Clean shop. Well organized. Prompt. Happy to have discovered this place.
Response from
business owner
Thanks so much- hope to see you again soon!
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Dmitry Y
Autobahn in Sheffield was highly recommended by a local friend. Dominic easily diagnosed the problem with the breaks, provided a competitive quote, and his team completed the work superbly. The 8 year Mini Cooper runs like new now.
Response from
business owner
Thank you so much for the 5 stars Dmitry. Welcome to our shop and we look forward to helping you again!
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A M
The best auto repair in the area! Very talented and thorough repairs.
Very happy with my experience visiting the shop.
Response from
business owner
Thank you sir! Hope to see you again soon!
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Stephen Fechtor
I was visiting from out of state and my oil light (on my 2016 BMW) said I needed to add oil or stop driving immediately. A friend of mine recommended Dominic at Autobahn. He ran diagnostic tests and determined that the oil level was fine, …
Autobahn provided top notch diagnostic services and repairs on my Porsche. The suggested repairs were clearly communicated. Pictures of the defective parts were provided to verify needed repairs. The staff, mechanic s and especially the …
Thank you so much Jon! Amazing... we love those cars and thank you for coming all that way!
Enjoy the fall drives!
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Roderick Williams
Very Satisfied!! I wanted a tune on my Audi. I contacted a local authorized dealer, they did not respond. I came across Autobahn and decided to contact them. Dominic was straight to the point, transparent and answered all my questions. …
Thanks so much sir! Happy you made the trip down and hoping to see you again soon!
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Yaroslav Shukel
I have used Autobahn for over 10 years now. They do everything you need for the car from oil change to engine replacement, brakes, transmission and suspension work. Mechanics are very knowledgeable, thoughtful, helpful and friendly.
Thanks a million Slava! It’s great to have great customers too! 🍺
via
March 12, 2015 Dom’s Facebook post yesterday with the blown apart clutch is from my 2011 VW GTI … I was 300 miles from home, and 120 miles from Autobahn Service when it happened, and there was no question at all about where this work was getting done.
Timothy F’s Bad Clutch
I left Dom a message just before he opened on Tuesday morning, and within an hour had a tow truck coming to pick her up (shout out to Glen Hoff for the great service and seamless customer experience!). Dom had the new clutch on order as soon as the car arrived Tuesday afternoon, and helped me arrange to have a rental car ready and waiting at his shop before I got there to meet with him Wednesday morning. By Wednesday evening, he had the transmission dropped, the old clutch out, and pictures posted! The new clutch was installed and the car was ready and waiting for me by lunch time Thursday. I just picked her up, and she drives beautifully. I drove 575 miles round trip to have this service done by the best… and won’t hesitate to do again in the future! Dom – thanks, again, as always, for the outstanding customer service and unmatched workmanship and professionalism! Not that it isn’t always a pleasure, but I hope it’s a while before I have to come see you again. Tim F.
February 22, 2015 I have lived in several areas and had my cars serviced by mechanics for over the last 50 years but I have never had better service done on my cars than I have had done by you, Dominic, and Autobahn. You have taken care of my Miata and Lexus for the last 8 years with care and diligence. You have a thorough knowledge of all types a of cars and have great instincts for diagnosing every kind of trouble imaginable. You are totally conscientious in your work and are as honest and ethical as anyone I have met. I feel very fortunate to have you and Autobahn as my Mechanic. I can absolutely recommend Autobahn for any car service needs.” John P.
February 11, 2015 Subject: Super Job — Many Thanks
Dominic,
I wanted to send a quick note to say thanks and really great job on my Audi. It hasn’t driven as smoothly as the drive home in years — no idea what the previous guys did to it — but THANK YOU and wonderful job. I just wish you were a little closer to NYC. Many thanks, Nick B.
Over the past years you’ve and Autobahn Service have helped to keep my aging Accord alive and well, fixing various and sundry systems, including my brakes. For the second winter in a row the snow tires you installed have taken me places I wouldn’t have been able to get to before. Thank you for the great work and always top-notch customer service. My best Mickey F.
November 13, 2014 Had an injector suddenly fail in the middle of 350 mile business trip. Dominic offered up one of his loaners so I wouldn’t miss my business, and went out of his way to have my car running perfectly again in time to ensure I wasn’t delayed getting home for the weekend. And all this despite an already loaded schedule, and having never done any work for me before. Not to mention the great communication with the shop during the service, and even a follow-up text message from Dominic to make sure she was still running smooth the next day, along with some pictures of the service.
Too bad Autobahn is several hundred miles from my home, or they’d be my new go-to shop in a heart beat. I won’t hesitate to go out of my way to see them if I happen to need scheduled work in the future. Very highly recommended. Timothy F. _________________________________________________________________________
November 10, 2014 Dominic is the best Audi mechanic the Berkshires ever had. Andrew R. H.
March 11, 2014 Manhattan, NY These guys helped me out (gratis) one eve after hours when my gas tank door wouldn’t open, so I made it a point to go back when my VW had an electrical problem. How nice to find a friendly, efficient, trustworthy, high-quality shop (with no girlie calendars in sight!) Highly recommended! Nikki S
9/27/2013 Great Barrington, MA Dominic is second to none, especially when it comes to expertise on European cars. Autobahn Service is a full service shop and most definitely the best in Great Barrington. As a VW enthusiast, I was ecstatic to hear that the shop is an APR distributor. If you want both expert and quality service with a smile, make this your primary auto shop. Andrew J.
_________________________________________________________________________ Brooklyn, NY 12/31/2012 Dominic and team were very helpful this New Year’s eve, diagnosing the problem quickly and ordering the part from the dealer for the afternoon’s delivery. Dominic was gracious enough to stick around and install a new coolant reservoir after nearly everyone else had gone home for the afternoon / holiday. He’s been in business for 10 years and his business’ growth is evidence of the personal touch he and the team provide to Autobahn’s customers. I’m not a local, but I’ll be back for work when I need it. Craig Z.